Products sold by our store are guaranteed a 30 days return policy after the date you received your order under legitimate conditions.
If you would like to exchange the product for another size, colour, or style, please return the items asap. Returned items must be unworn, unwashed, undamaged with all the original tags attached.
If you received a faulty product that is not able to function properly, we have support available to provide trouble shooting as a first avenue from our support team. Please contact support@chicavenue.com.au. for any technical issues. All electronic device sold by our store have a one year warranty.