Shipping policy
Once order is received, you will receive the receipt through email. We will begin to process our order as soon as possible, which you will be able to track from Track order details.
A tracking number will be sent to you by email once you item is shipped out
To check shipping details, please see the following table
| REGION | COST (Standard) | PROCESSING TIME | DELIVERY TIME |
| USA | US$10 | 1-2 Business Days | 4-7 Business days |
| UK | US$12 | 1-2 Business Days | 6-8 Business days |
| CA | US$10 | 1-2 Business Days | 4-7 Business days |
| AU | US$10 | 1-2 Business Days | 6-10 Business days |
| Others | US$12 | 1-2 Business Days | 6-12 Business days |
Note:
From time to time, extra customs or import duties are inevitable. If you do incur charges, please do not hesitate to contact us at enquiry@chicavenue.com.au.
Please send us a copy of the customs duties receipt via email, a refund will be processed within 3-5 working days upon receiving your receipt.
